Barq Development Service and Licence Agreement
1. Agreement and service
This agreement is between the Barq subscriber (Customer) and SahabTech, operator of Barq (we/us). It applies when Customer creates or uses a Barq project. Barq is an assisted software-development environment, not a production hosting service.
2. Customer project rights
As between Customer and us, Customer owns the bespoke project source code and project content created specifically for Customer through Barq, to the extent those rights can legally be owned and excluding Barq platform technology, our pre-existing materials, general know-how, and third-party or open-source components. We assign to Customer any copyright in that bespoke output that we own. Third-party components remain governed by their own licences. Customer grants us a limited, non-exclusive licence to store, process, copy, modify, run and transmit project materials only as needed to provide, secure, support and maintain the service.
3. Source and data access
During the service and applicable retention period, Customer may access and download the available project source and access and export the project database using the subscriber panel. Exports exclude Barq platform code, credentials, infrastructure configuration, security material, internal logs and third-party material that we cannot lawfully transfer. Customer is responsible for making regular independent exports and backups. Access may be temporarily unavailable during maintenance, incidents, suspension, legal compliance or events beyond reasonable control.
4. Development and testing only
Barq project environments and apps.barq.sahabtech.co.uk URLs are for development, demonstration and testing only. They must not be promoted or operated as public production services, relied upon for business-critical operations, or used to process production, highly sensitive, regulated or irreplaceable data. Customer must use test or appropriately anonymised data.
5. Production hosting
Production operation requires a separate paid hosting plan and any applicable production agreement. Production hosting may include Customer domain configuration, certificates, backups, monitoring, capacity and other features stated in the selected plan. A development subscription does not include production availability, service levels or production support.
6. Customer responsibility
Customer controls project instructions, supplied content, testing, publication and use. Customer must review and test generated code, security, accessibility, licensing, factual accuracy and legal compliance before any use. Customer represents that it has all permissions needed for prompts, data, code, trademarks, media and other materials it supplies.
7. Prohibited use and content
Customer must not use Barq or generated applications for unlawful, fraudulent, deceptive, infringing, abusive or harmful activity; malware, phishing, spam, credential theft or unauthorised access; exploitation or sexual abuse; threats, harassment, hate or incitement to violence; defamation or privacy violations; infringement of copyright, trademark, patent, database, confidentiality or other rights; evasion of sanctions or legal controls; or content/activity that creates a material risk to people, systems, our service or reputation.
8. Enforcement and cooperation
We may investigate reports and may refuse instructions, disable public access, preserve evidence, remove content, suspend projects/accounts, or terminate access where reasonably necessary to protect people or systems, enforce this agreement, comply with law or respond to a valid authority/rightsholder request. Where lawful and practical, we will provide notice and an opportunity to remedy. Customer must cooperate with reasonable abuse, security and rights investigations.
9. Generated output and third parties
AI-assisted output may be incomplete, insecure, inaccurate, similar to other material or subject to third-party rights. We do not warrant that output is unique, non-infringing or fit for a particular purpose. Customer must conduct appropriate human, technical and legal review. Open-source packages, APIs, payment providers, messaging platforms and other third-party services are subject to their own terms and availability.
10. Availability, changes and interruption
Development service is supplied on an as-available basis. Maintenance, defects, cyber incidents, provider failures, internet/DNS outages, legal requirements, resource limits and force-majeure events may interrupt or alter it. We will use reasonable care and skill and reasonable efforts to restore service, but no uninterrupted or error-free development environment is promised unless a separate written service level expressly applies.
11. Liability
Nothing excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or applicable statutory consumer rights. Subject to that, we are not responsible for losses caused by Customer content/instructions, prohibited use, failure to test or back up, use of a testing URL as production, third-party services, or events beyond reasonable control. We are not liable for indirect or consequential loss, loss of profit, revenue, opportunity, goodwill or anticipated savings where the law permits. Any financial cap and remedies in Customer's applicable subscription or hosting terms also apply. These limitations must be interpreted only to the extent lawful and fair.
12. Customer claims and responsibility for misuse
Customer is responsible for claims, losses and reasonable costs arising from its unlawful content, infringement, deliberate misuse or material breach. For a business Customer, this includes indemnifying us against third-party claims to the extent caused by those acts. This indemnity does not apply to the extent a claim was caused by our breach, negligence or unlawful conduct and does not remove consumer rights.
13. Security and credentials
Customer must protect account, database, bot and integration credentials; use authorised accounts only; report suspected compromise promptly; and must not attempt to bypass isolation, access another customer, probe infrastructure without written permission, or interfere with service operation.
14. Privacy and records
We process account, project, operational and agreement-acceptance records to provide and secure the contracted service, administer billing, evidence acceptance and comply with law. Customer must not place personal data in a project unless it has a lawful basis and has complied with applicable privacy obligations. Our privacy information applies in addition to this agreement.
15. Suspension, termination and export
Customer should export source and data before cancellation or termination. We may apply a stated retention period and then securely delete project data, subject to backups, legal holds and legal duties. Serious or repeated prohibited use may result in immediate suspension or termination. Clauses intended by their nature to survive termination, including ownership, liability, misuse and records, continue to apply.
16. General
If a provision is invalid or unenforceable, the remaining provisions continue. Failure to enforce a provision is not a waiver. We may update these terms for legal, security or service reasons and will require acceptance of a new version before creation of a later project where changes are material. English law governs and the courts of England and Wales have jurisdiction, without removing any mandatory rights or forum available to a consumer. Questions or abuse reports: support@sahabtech.co.uk.